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ST5 Folder Permissions - Read Only Error

ServiceTracker 5 Uses the Microsoft Access 2007 Framework. Each User must have FULL ADMIN permissions to the ST5 directory (not just read write) other wise the Database will open in read only mode.

ServiceTracker Opens with Read Only Error

The user is unable login due to not having FULL Permissions on the ServiceTracker (ST5) Directory

Locate the ST5 Folder

This is typically C:\ST5 on a VPS\Terminal Server or D:\ST5 where D is the data drive on your server

Go to Folder Properties

Right Click on the ST5 directory and Select Properties, then click on Security

Click on the User Group
Note how the Users group does not have "Full Control", "Modify" & "Write" allowed. Click on Edit.

1. Click on your User Group (in this example the standard users group)
2. Then click on "Full Control" check box

Click OK x 2 then start ServiceTracker. If you are able to login into ServiceTracker, the issue has been resolved.